Why is it that some people are better at handling stress than others? Why do some people believe they have a great deal of control over their lives, while others feel that life is just something that happens to them? Why, when one person sees an insurmountable challenge, does someone else sees the same situation…
If one of your commitments for 2021 is to read more (an admirable goal), here are some suggestions for learning more about emotional intelligence. I originally published this blog post in 2014 with just four books, and those selections still hold today. Over time I have added more books, each one of which offers something…
One of my favourite quotes is by Mark Twain. It goes: “It ain’t what you don’t know that will get you into trouble. It is what you know for sure that just ain’t so.” I love this quote because it encapsulates so perfectly the essence of Reality Testing – one of the subscales in the…
Whammo. There it was, my full EQi results. All of my scores with nicely colored bars drawing my eye to each one I deemed “low”. A self-admitted type A personality, I was excited about all of the “high scores” I had. “Yes! I thought, nailed it, I AM emotionally intelligent”. …and then I had my personal debrief and learned…
A common question that comes up in the EQ-I & EQ360 Certification process is how soon is too soon for someone to go through the assessment process again after their initial completion. Leaving aside situations where there is a validity concern with the report (I’ll cover that in a future post), there is a simple…
One of my good friends and mentors once said to me “You can lead a horse to water, but you can’t make it drink. If its thirsty, you wont need to.” While most people have heard the first part of that age-old adage, before that time I had never heard the second part. It was…
There is a saying that goes something like “feedback is hard to take from a friend, family member, peer, stranger, co-worker, or boss.” Sure there are exceptions – some people are immune to feedback completely, but I will leave that discussion for a later blog post! Tools like the EQ360 are designed to collect great…
I’ll never forget the time the client, unhappy with her 360 results, threw almost 40 pages of report high into the air. She stared me straight in the eye and said “that’s what I think of that #$%.” Admittedly the results didn’t portray her in a very positive light, but it was hard to believe,…
In my last blog posting I offered some tips for administering 360-degree feedback tools. In this posting I will cover some of the lessons I have learned from debriefing 360 feedback with clients: Explain the construct before you explain the results – Best practice dictates that when preparing a subject to undertake a 360 process…
Many coaches I work with are familiar with 360 degree leadership assessments and how they can be used to get feedback from others on an individual’s performance. However many have also not had the experience of using 360’s in their work. When we discuss the EQ360 tool as part of the EQ certification process, it’s…