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Why is it that some people are better at handling stress than others? Why do some people believe they have a great deal of control over their lives, while others feel that life is just something [...]

If one of your commitments for 2021 is to read more (an admirable goal), here are some suggestions for learning more about emotional intelligence. I originally published this blog post in 2014 [...]

One of my favourite quotes is by Mark Twain. It goes: “It ain’t what you don’t know that will get you into trouble. It is what you know for sure that just ain’t so.” I love this quote because it [...]

Whammo. There it was, my full EQi results. All of my scores with nicely colored bars drawing my eye to each one I deemed “low”. A self-admitted type A personality, I was excited about all of the [...]

A common question that comes up in the EQ-I & EQ360 Certification process is how soon is too soon for someone to go through the assessment process again after their initial completion. [...]

One of my good friends and mentors once said to me “You can lead a horse to water, but you can’t make it drink. If its thirsty, you wont need to.” While most people have heard the first part of [...]

There is a saying that goes something like “feedback is hard to take from a friend, family member, peer, stranger, co-worker, or boss.” Sure there are exceptions – some people are immune to [...]

I’ll never forget the time the client, unhappy with her 360 results, threw almost 40 pages of report high into the air. She stared me straight in the eye and said “that’s what I think of that [...]

In my last blog posting I offered some tips for administering 360-degree feedback tools. In this posting I will cover some of the lessons I have learned from debriefing 360 feedback with clients: [...]

Many coaches I work with are familiar with 360 degree leadership assessments and how they can be used to get feedback from others on an individual’s performance. However many have also not [...]