Many years ago, I worked as a facilitator/trainer in a large organization. Being an ‘internal consultant’ is a fantastic way to build skills and develop every part of your leadership and organizational development skillset, and I enjoyed every minute (well, most of them) of the work. One of the initiatives I was heavily involved in…
If there is one topic that seems to universally get people’s attention when I am delivering a program or course, it is Imposter Syndrome. I think it’s partly because most of us have experienced Imposter Syndrome at some point in our lives. Most of us recognize that unsettling feeling of “I am not qualified to…
It’s hard to imagine that Daniel Goleman could have foreseen what his 1995 book, Emotional Intelligence – Why It Matters more than IQ, would do to bring the concept of emotional intelligence to the mainstream. Over 35 years later, emotional intelligence, or EQ, is now considered an essential element of workplace effectiveness, and rightly occupies…
Incorporating emotional intelligence assessments in the workplace for a Texas-based Fortune 500 company transformed their staff retention – by a whopping 67%. And here’s the kicker – their profit rose by $32 million annually. This is just one of several stories and studies that shine the light on the importance of emotional intelligence in the…
Why is it that some people are better at handling stress than others? Why do some people believe they have a great deal of control over their lives, while others feel that life is just something that happens to them? Why, when one person sees an insurmountable challenge, does someone else sees the same situation…
If one of your commitments for 2021 is to read more (an admirable goal), here are some suggestions for learning more about emotional intelligence. I originally published this blog post in 2014 with just four books, and those selections still hold today. Over time I have added more books, each one of which offers something…
One of my favourite quotes is by Mark Twain. It goes: “It ain’t what you don’t know that will get you into trouble. It is what you know for sure that just ain’t so.” I love this quote because it encapsulates so perfectly the essence of Reality Testing – one of the subscales in the…
Whammo. There it was, my full EQi results. All of my scores with nicely colored bars drawing my eye to each one I deemed “low”. A self-admitted type A personality, I was excited about all of the “high scores” I had. “Yes! I thought, nailed it, I AM emotionally intelligent”. …and then I had my personal debrief and learned…
A common question that comes up in the EQ-I & EQ360 Certification process is how soon is too soon for someone to go through the assessment process again after their initial completion. Leaving aside situations where there is a validity concern with the report (I’ll cover that in a future post), there is a simple…
One of my good friends and mentors once said to me “You can lead a horse to water, but you can’t make it drink. If its thirsty, you wont need to.” While most people have heard the first part of that age-old adage, before that time I had never heard the second part. It was…