A key aspect of Emotional Intelligence is understanding how to be effective in decision making when tensions are high. Areas like Problem Solving, Impulse Control and Reality Testing hold the key to making more effective decisions when ambiguity and complexity reigns. Learn how your own biases distort your thinking and stand in the way of...

A key aspect of Emotional Intelligence is understanding how to be effective in decision making when complexity reigns. Explore how your emotions, values and beliefs influence the decisions you make. You will also learn about how different decision making approaches, cognitive biases, and risk orientation impact decision making effectiveness. Finally, receive 10 concrete ways to...