How To Deal With a Toxic Boss: Seven Tips

When I tell people what I do for a living, they often respond, “My boss needs your help – they are a complete psycho.” In reality, that’s probably not true: Psychopathy in the general population is around 1 in 100. The

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Why We Need To Stop With The Golden Rule

You have likely heard it a hundred times before – the Golden Rule – Treat others how you want to be treated. You may have seen it in Facebook posts, as an inspirational quote, or even in a hotel TV

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How To Work With People You Don’t Like

One of the great things about the workplace is that it throws us into a social environment where we are required to work alongside, communicate with, and get along with, people from a broad range of backgrounds, cultures, ethnicities, and

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The Other Side of the Resilience Equation

In recent months there has been a significant uptick in the discourse around hardiness and resilience. While neither of these are new topics, it seems like something has shifted, and more attention is being paid to these, as well as

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Dare To Fly Higher Podcast

Check out this podcast from my colleague and collaborator Glenn Taylor In this podcast I talk about emotional intelligence and its role in effective leadership, manipulation, and cognitive biases – among other things. I hope you like it! #12. Emotional

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eq in action

EQ In Action – Reality Testing

One of my favourite quotes is by Mark Twain. It goes: “It ain’t what you don’t know that will get you into trouble. It is what you know for sure that just ain’t so.” I love this quote because it

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EQ In Action – Emotional Self-Awareness

By the time I got to the car rental counter, I was already annoyed. The flight in had been long, and the ‘In-Terminal’ rental car pickup had magically morphed into ‘a representative from the car rental company is in the

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EQ Development ROI

The ROI of Developing Emotional Intelligence

One of the most compelling, and confounding questions about investing in developing emotional intelligence (or any leadership training) is “What’s the ROI”? While on the surface the case for developing emotional intelligence in leaders makes sense (who doesn’t want to

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5 Ways to Be More Emotionally Effective

You have probably seen the TV commercial for Snickers Bars that has the tagline ‘You are not yourself when you are hungry’. If you have ever suffered from being ‘hangry’ (hungry that makes angry) you can likely relate. There is

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developing impulse control

EQ In Practice: Impulse Control

Collaboration isn’t always easy. Seeing the world from different points of view and bringing our own experiences and interpretations to every endeavor creates plenty of opportunity for conflict, and requires that we are able to have control over the way

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Merry Christmas and Happy Holidays!

2017 has been an exciting year for us here at The EQ Development Group, and we hope it has been for you too! The run up to Christmas and the holiday season can be a frantic time for sure, and

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Launch Time!!! The Emotionally Effective Leader

It was an exciting week here at the EQ Development Group. On Thursday, our new workshop ‘The Emotionally Effective Leader’ was officially launched by Multi-Health Systems (MHS). MHS is the world-wide rights holder for the EQ-i 2.0 & EQ360, and

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understanding emotional expression

EQ In Practice: Emotional Expression

We underestimate the value of Emotional Expression. What is Emotional expression? It’s translating our thoughts for the people around us. It’s making our inner concerns, questions, thought processes, and internal jumps for joy transparent for our colleagues and people around

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5 Ways To Hire More Emotionally Intelligent Leaders

[vc_row][vc_column][vc_column_text css=”.vc_custom_1596745867277{margin-bottom: 0px !important;}”]Many organizations are realizing that emotionally intelligent leaders make a big difference to the success of the teams they lead, and ultimately the organization as a whole. While you can work with existing leaders to develop their

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How Soon Is Too Soon?

A common question that comes up in the EQ-I & EQ360 Certification process is how soon is too soon for someone to go through the assessment process again after their initial completion. Leaving aside situations where there is a validity

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You Can Lead A Horse To Water…

One of my good friends and mentors once said to me “You can lead a horse to water, but you can’t make it drink. If its thirsty, you wont need to.” While most people have heard the first part of

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Five BIG Mistakes People Make With Feedback

There is a saying that goes something like “feedback is hard to take from a friend, family member, peer, stranger, co-worker, or boss.” Sure there are exceptions – some people are immune to feedback completely, but I will leave that

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Dealing With Difficult 360 Debriefs

I’ll never forget the time the client, unhappy with her 360 results, threw almost 40 pages of report high into the air. She stared me straight in the eye and said “that’s what I think of that #$%.” Admittedly the

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Tips For Debriefing 360 Feedback

In my last blog posting I offered some tips for administering 360-degree feedback tools. In this posting I will cover some of the lessons I have learned from debriefing 360 feedback with clients: Explain the construct before you explain the

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Leadership Development Activities using EQ-i and EQ360

I always enjoy teaching our EQ-I & EQ360 Certification Courses and last week was no exception. This class was also officially the fastest to pass their certification exam with everyone completing within 24 hours of the course end. Congratulations to

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Examples of Emotional Intelligence – Part 2

In last week’s blog posting we started our look at Sally, a composite of a number of leaders that I have worked with in recent years, exploring some real examples of emotional intelligence and how an emotionally effective leader would

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Examples of Emotional Intelligence – Part 1

[vc_row][vc_column][vc_column_text css=”.vc_custom_1563615768098{margin-bottom: 0px !important;}”] Are you an emotionally effective leader? Would you know an emotionally effective leader if you met one? Using the EQ-I 2.0 model of emotional intelligence (shown right – click on the image for a larger view)

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The Emotionally Effective Leader

The gap between knowing and doing is holding many leaders back. Millions of dollars are invested every year in leadership development, but the actual impact of this spending remains unknown. If the stats are to be believed, peoples trust and

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Emotional Intelligence Training

When people consider emotional intelligence training or coaching, one of the questions I am frequently asked is ‘Can you train people to increase their emotional intelligence?’ The question itself seems straightforward, but in truth the answer is no – you

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Why Emotional Intelligence?

Over the course of my career I have had the privilege of working with literally hundreds of leaders. One of the most enjoyable parts of this work is sitting with them, talking through the myriad opportunities and challenges, strategizing on

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Introducing the Risk Type Compass assessment

[vc_row][vc_column][vc_column_text css=”.vc_custom_1596745930454{margin-bottom: 0px !important;}”]A short time ago I mentioned that I had been in Toronto with MHS being certified as a trainer for the new (to North America) Risk Type Compass assessment tool. You can find more information on the

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The Director of First Impressions

I am just back from a great few days in Toronto. In addition to visiting the folks at EQ HQ (also known as Multi-Health Systems (MHS)) and becoming certified in a brand new assessment, the Risk Type Compass (more on

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Five Tips for Your First EQ-i Debrief

So you have just been certified to use the EQ-I and are preparing to do your first debrief. While we cover the debrief process extensively in the EQ-I & EQ360 Certification training, there is nothing like getting to do your

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LEARN MORE ABOUT

My name is Drew Bird. I am the Founder, Principal and Lead Facilitator & Instructor for The EQ Development Group. Welcome to our blog! Our mission is to help coaches, consultants, HR, and Talent Management Professionals to integrate emotional intelligence and related concepts into their work. We also work directly with organization to help them develop emotionally effective leadership, and emotionally intelligent workplaces.

At the EQ Development Group we believe that individuals, relationships, families, businesses, and organizations can be transformed when we become more conscious about what we are doing and why we are doing it. There is so much potential within each of us, and for many this potential can be unleashed through developing an increased awareness of self, others, and the interaction between the two. We believe that emotional intelligence has a critical and foundational role to play in that process.

I, and other members of The EQ Development Group typically post every other week. Please let me know your comments by emailing me directly – drew@eqdevgroup.com. If you have questions, or a topic that you would like to see in a future blog post, please let me know.